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Terms and conditions

By sending any order, the customer concludes a sales contract pursuant to articles 197 and following of the Code of Obligations.


The MotoDecibel company markets sports exhausts for motorcycles.

The system, which requires an active intervention on the part of the Customer, was created in full compliance with the legislation on distance selling.

The use of the distance selling process described in these general conditions of sale is reserved exclusively for consumers (hereinafter referred to for brevity as the "Customer" or "Customers"), in the meaning given by law and jurisprudence, which they act exclusively on their behalf.

Field of application

These general conditions of sale are applicable to all sales of products concluded remotely through any website belonging to the MotoDecibel network. These general conditions of distance selling must be carefully examined by the Customer before completing the remote purchase procedure of the products.
It is understood that the execution of the purchase order through the website implies total and absolute knowledge of these general conditions of sale and their full acceptance: the Customer, by placing the purchase order through the website, unconditionally accepts and undertakes to observe, in his relations with MotoDecibel, these general conditions of sale, as well as the payment conditions illustrated in the relevant section, declaring that he has read and accepted all the information provided to him, and also acknowledges that MotoDecibel does not is considered bound to conditions different from the present ones if not previously agreed in writing. These general conditions of distance selling can be printed and stored by any person; these general conditions of sale are to be considered applicable and in force as long as they are accessible. The possible elimination of these general conditions of sale at a distance from the website implies the automatic and irrevocable inapplicability, ineffectiveness and non-enforceability of the same in relation to purchases made after their elimination from the site, and this also in the case in which said general conditions are in any case available and / or accessible to the public through other websites other than the one indicated above.

Product information    

Information relating to products that can be sold remotely through the website is available, with the relative reference numbers, on the website itself. The aforementioned information is provided in accordance with the laws in force.

Order of products

Orders can be placed on the website after registering and creating a personal account of the Customer, following the steps and instructions specified on the site itself.

MotoDecibel reserves the right to evaluate the acceptance of orders received. MotoDecibel will notify the Customer of any impossibility to accept the orders received within 30 days from the day following the day in which the Customer sent the order to MotoDecibel.

Product prices

Based on the data provided by the customer during registration, the prices of the products include or do not include taxes and duties. Shipping costs are excluded except in the case of special offers.
Any customs duties, or other types of unforeseen charges, will be charged to the customer. 

The price of each product, as well as the amount of shipping costs, are communicated to the Customer at the time before the conclusion of the contract. All prices are expressed in Euros.

In accordance with the provisions of the Consumer Code, the Customer receives, at the time of execution of the contract, written confirmation of the ordered product, the amount paid, with details of the price of the product and the shipping costs charged to him. .
The customer is aware of the existence of the right of withdrawal, of the times and methods for returning the goods, the geographical address to submit any complaints and information on assistance services and existing commercial guarantees (Available on the pages of the site web).

Limitation of Liability

Apart from cases of willful misconduct or gross negligence, MotoDecibel will not be liable to the Customer for any reason as a result of:

- damage or loss caused by the products (or by their use by the Customer), without prejudice in any case to the application of the mandatory provisions of law on the responsibility of the manufacturer;

- damages that have not been caused by non-fulfillment by MotoDecibel.

- loss of business or trade opportunities.

Within the limits specified above, MotoDecibel's liability cannot in any case exceed the price paid by the Customer for the product that caused the damage.

MotoDecibel will repair or replace free of charge any product that has been damaged or lost during shipment by our forwarder, provided that:

- the Customer has communicated in writing the damage or loss within 24 hours after the delivery date (in the case of damage) or within 24 hours after the date of early delivery to the Customer at the time the order was forwarded (in case of loss), in order to allow us to take advantage of the remedies provided by the shipping conditions applied by our forwarder;

- the Customer makes available to MotoDecibel (in case of damage to the product) a photographic proof or other document relating to the damaged product in question, together with the original packaging.

Satisfied or reimbursed: right of withdrawal and return of products

Product replacement

The right of withdrawal is valid no later than 10 days from receipt of the goods and used or tested products are not accepted from the moment in which they are products subject to wear.

The right of withdrawal is enforceable only if the product does not reflect the description on the website and must be returned including the original intact packaging.

In the event of a refund, MotoDecibel reserves the right to withhold 20% of the order amount to cover management costs.

All products purchased through our site are covered by the guarantee offered by the manufacturer.
Defective products will be immediately replaced with new ones.
All obviously completely free.

The warranty is immediately void when dealing with damage caused by the Customer or modifications made in-house by the Customer.

All parts subject to wear are excluded from the guarantee.

Compliance - Warranty    

The Customer is required to verify that the products received correspond to those object of the order placed. 

In the event that the products delivered do not comply with the order, the Customer must inform the MotoDecibel Customer Service and return the products in question under the conditions indicated in the previous section of these general conditions of sale.

Complaints - information

For any information or complaint, or for any matter relating to the general conditions of mail order of the company MotoDecibel, Customers must contact the Company's Customer Service.

Provisions on privacy and protection of personal data

The MotoDecibel company has created an electronic database that collects the personal data of its Customers. 

At the time of placing an order by each new Customer, through the website, the aforementioned database is updated with the data of each new Customer, which will allow, subsequently, to better respond to the needs of the Customer himself and to facilitate the assistance services provided by the Customer Service and the website. 

The collection and processing of data are carried out in accordance with the provisions contained in the Privacy Code.

The Customer has in any case the right to obtain confirmation of the existence of personal data concerning him, even if not yet registered, and their communication in an intelligible form, the right to obtain the updating, correction, cancellation of your personal data, the right to object to the processing of your personal data and the other rights established by the Privacy Code by means of a written communication to be sent to the company MotoDecibel. 

Regarding the processing of the Customer's personal data by MotoDecibel for the sale of products through the website, please read the privacy policy below.

Intellectual Property Rights

Total or partial reproduction and modification of the design of the products offered for sale by MotoDecibel on the website are strictly prohibited.

Total or partial reproduction, modification or use of designs, models and patents, which appear on the website, is also absolutely prohibited.

Major force

The execution of the services by the MotoDecibel company may be suspended in the event of the occurrence of a fortuitous event or force majeure that prevents or delays its execution.

For example, but without limitation, war, riots, uprisings, strikes and supply problems of the MotoDecibel company attributable to third party suppliers and also the incorrect indication by the Customer of the correct address for the shipment. 

The MotoDecibel company will inform the Customer of the occurrence of the fortuitous event or force majeure within 7 days from the occurrence of the same.

Swiss law is valid for any legal action.
The competent court in the event of legal action is the Lugano (CH) forum.

Identification of the seller

Savinvest Srls 

VAT number


Address Via San Vito 22

CAP 10045

Location Piossasco